"Three levels of information management".
Tak zní název článku, pojednávajího o úrovních IM uvnitř organizace. Vybírám část úvodu článku a celý závěr. Informace o autorovi a adresu, na které je článek k dispozici ke stažení najdete níže.
Část úvodu:
"When developing an information managementstrategy within an organisation, it is useful toconsider information needs on three levels:
• corporate
• team, division, business unit, etc
• individual
The needs of each of these three levels must bemet if a coordinated and effective solution is tobe maintained in the long-term.Failure to address any one of the levels will leadto areas of the business or individuals findingtheir own solution, which may not fit well withinthe strategic goals of the organisation.These are not new ideas, but they will be exploredin the context of intranets and other corporateinformation systems."
Citát závěru článku:
Managing the levels
When managing the information within each ofthe three levels, consider the following:
• An information management solution mustbe provided for staff at each of the threelevels.
• If corporate solutions aren’t provided, then staff will find their own solutions. This is the source of poor-quality intranet sub-sites, andother undesirable approaches.
• A clear policy must be developed, outlining when each of the three levels applies, and how information should be managed withineach level.
• Processes must be put in place to ‘bubble up ’or ‘promote’ information from lower levels upto higher levels. For example, some team generated information will be critical for thewhole organisation.
• As much as possible, a seamless information management environment should be delivered that covers all three levels."
A na závěr pár slov o původu názvu portálu, na kterém je článek publikován:
"So to the name Step Two Designs: step one is the idea; step two is "beyond the idea", putting concepts into practice." Adresa článku:
http://www.steptwo.com.au/papers/cmb_threelevels/index.html
